Nordic CRM Team leader for Application Delivery – Aller Media A/S, ONE IT

Would you like to experience the everyday life in an ambitious media company? And are you driven by providing leadership that supports your team to succeed across the Nordic region? Then you may be the CRM Team leader we are looking for.

 

About Us

Aller Media A/S is one of Scandinavia’s leading media houses and since 2014 ONE IT has been the Nordic Group IT supporting all the Aller Media offices. At Nordic level Aller ONE IT employs about 90 people and we are proud of what we are doing.

Aller has an informal work environment – both professionally and socially. We believe that the interaction between technology and business is the future, as Aller Media finds itself in a digital transformation.

 

About the job

As Team leader for ONE IT's CRM Delivery team, you and your team are responsible for the daily support and maintenance of Aller’s Nordic CRM Solutions.

Your job is to organise the team’s work and to follow up with your stakeholders in the company. Your workday will be busy and inspirational, which requires dedication, overview and a structured work effort.

 

Your primary responsibilities:

  • You will attend monthly meetings with your customers
  • Overseeing the Support and Maintenance tasks for ONE IT's CRM Solutions in the Nordic Countries
  • Managing the CRM team employees across the Nordic Region
  • Management and coaching with ONE IT's Nordic CRM Team
  • Participate in the Management team of the ONE IT Application Deliveries
  • Budget responsible for Support & Maintenance within the CRM area
  • Follow-up on Vendors
  • Participate in new projects, from project to operation

 

 

What we expect from you:

  • Solid knowledge about Dynamics CRM (Salesforce will be an advantage)
  • Experience with marketing Automation
  • Knowledge of marketing processes and concepts
  • Extensive experience in data quality and processes
  • Experience with cooperation across countries and organisational boundaries
  • Experience with ITiL Incident and Change management will be an advantage
  • Experience with ServiceNow or similar Service Management Tool

 

Travel activities will be approximately 30 days a year within Scandinavia.

 

Who are You?

We expect you to be experienced in leading a large team, that you can work hands-on and at the same time keep a sense of perspective.  The position is covering Nordic ONE IT deliveries and you will primarily be working out of Aller Media’s Malmö office.

 

It is important that you have good communication skills and can coordinate and delegate responsibilities on a daily basis in a structured and systematic way.

 

We expect you to have an educational background within IT or a Commercial degree, minimum at bachelor level.

 

Furthermore, we expect that you:

  • Have a catching drive, are thorough and solution-oriented
  • Bring the customer in focus
  • Thrive on freedom with responsibility and long-distance management as your team is situated both in Denmark, Sweden (Malmö) and Finland (Helsinki)
  • Master English in writing and speech, and that you understand/speak one or more Scandinavian languages
  • Like to be a leader and have your backpack full of soft skills

 

We offer:

  • Exciting technical challenges and knowledge sharing
  • Focus on personal and professional development
  • A unique high impact position in an informal organisation
  • Great colleagues and beautiful surroundings

 

Contact

For more information, feel free to contact Head of Delivery, Christian Eriksen: + 45 40 13 33 31.

 

Application

Are you interested? Please send your application and CV via our online recruitment system at www.aller.dk under "job" or click on the link below.  

 

Please note that we only accept applications sent via our online recruitment system.

Ansøgningsfrist: 25. oktober 2018

Om Aller Media A/S

Aller Medias A/S hovedaktiviteter er opdelt i to forretningsområder:

  • Udgiverenhed med produktion og udgivelse af egne ugeblade og magasiner på print og digitale platforme.
     
  • Medie Marketing services med produktion af kundemagasiner og medlemsblade samt salg af kommunikationsløsninger og rådgivning gennem OTW, DG Media og Aller Client Publishing.

På udgiverområdet er Aller Media A/S den førende udgiver af magasiner og ugeblade i Danmark med en markedsandel på 71 pct. på ugeblade og 22 pct. på magasiner. I alt læser flere end 2.6 mio. danskere hver måned et af Aller Media A/S mere end 25 blade og magasiner.

Sideløbende med blad- og magasinproduktion øges indtægterne på de digitale og mobile platforme, og med knap 1.8 mio. månedlige brugere er Aller Media A/S nr. 6 på den digitale udgiverliste, som Danske Medier Research står bag.

I Danmark har Aller ca. 650 ansatte. Det danske Aller Media A/S er et datterselskab af Aller Holding A/S, som også har aktiviteter i Norge, Sverige og Finland. For yderligere information se www.aller.dk og www.allerholding.dk.