Nordic Application Specialist for B2B Sales solution

Would you like to experience the everyday life in an ambitious media company? Do you want to be a significant contributor on our company’s growth and success in our new B2B Sales solution?

 

About us

Aller Media A/S is one of Scandinavia’s leading media houses, and since 2014 ONE IT has been the Nordic Group IT supporting all the Aller Media offices. At Nordic level Aller ONE IT employs about 90 people and we are proud of what we are doing.

 

Aller has an informal work environment – both professionally and socially. We believe that the interaction between technology and business is the future, as Aller Media finds itself in a digital transformation.

 

About the job

As an Application specialist ONE IT's CRM Delivery team, you and your colleagues will be responsible for the daily support and maintenance of Aller’s Nordic B2B CRM Solutions.

 

Your job is to support the Aller B2B Sales teams, and help optimizing the use of the Nordic Salesforce solutions. Your workday will be busy and inspirational, which requires dedication, overview and a structured work effort. You will have a great opportunity to influence the outcome of our Company’s digital journey.

 

Your primary responsibilities

  • You will attend monthly meetings with your customers
  • Overseeing the Support and Maintenance tasks for ONE IT's B2B CRM Solutions in the Nordic Countries
  • Daily B2B CRM support tasks across the Nordic Region
  • Project participation and training sessions with in your domain area
  • Participate in the support team of the ONE IT Application Deliveries
  • Task responsible for Support & Maintenance within the B2B CRM area
  • Work with internal stakeholders to ensure applications effectively support business requirements
  • Implement and test new enhancement requests after assessing their potential impact
  • Create and maintain internal technical and end-user documentation
  • Participate in new projects, from project to operation

 

What we expect from you

  • Solid knowledge about CRM B2B processes (Salesforce knowledge would be an advantage)
  • Knowledge of sales processes and concepts
  • Experience in data quality and processes
  • Experience with cooperation across countries and organisational boundaries
  • Experience with ITiL Incident and Change management will be an advantage
  • Experience with ServiceNow or similar Service Management Tool
  • Previously worked with Salesforce suite of applications like Sales Cloud, Service Cloud and/or Heroku would be an advantage.

 

Travel activities will be approximately 20 days a year within Scandinavia.

 

Who are you?

We expect you to be a positive and proactive teamplayer, with firm knowledge of CRM and Sales processes.  The position is covering Nordic ONE IT deliveries and primarily you will be working out of Aller Media’s office in Malmö or Copenhagen.

 

It is important that you have good communication skills and wants to go that extra mile for getting the right solutions in place.

 

We expect you to have an educational background within IT or a Commercial degree, minimum at bachelor level. High general IT knowledge.

 

Furthermore, we expect that you:

  • Have a catching drive, are thorough and solution-oriented
  • Bring the customer in focus
  • Open-minded and courage to challenge yourself to be innovative
  • Proactive and contributing to a good team spirit
  • Driven and self-motivated
  • Natural ability for troubleshooting complex issues and solve complicated situations.
  • Master English in writing and speech, and that you understand/speak one or more Scandinavian languages

 

We offer

Exciting technical challenges and knowledge sharing

  • Focus on personal and professional development
  • A unique high impact position in an informal organisation
  • Great colleagues and beautiful surroundings

 

Where will you be placed?

You will be placed at our office in Copenhagen.

 

Contact

For more information feel free to contact Magnus Westmar +46702888984. 

Application

Are you interested? Please send your application and CV via our online recruitment system at www.aller.dk under "job" or click on the link below.

 

Please notice we only accept applications uploaded via our online recruiting system.

 

About Aller Media A/S

Aller Media A/S main activities are divided into two areas of business:

  • Publishing unit with production and publishing of our weekly and monthly magazines on both print and digital platforms
  • Media Marketing services; producing customer and member magazines and offering communication solutions and counseling from our bureaus OTW and DG Media

Aller Media A/S is the leading publisher of weeklies and magazines on the market with a market share of 71 pct. on weekly magazines and 22 pct. on monthly. Totally, more than 2.6 million Danes read one of our weeklies or magazines every month. In the Nordic region counting Denmark, Finland, Norway and Sweden we have a circulation of approx. 3.2 million copies.

Om Aller Media A/S

Aller Media er et moderne og innovativt mediehus, der hver måned leverer indhold og underholdning til læsere og brugere i hele Norden.

Faktisk er vi den førende udgiver af magasiner og ugeblade i Norden, mens vi i Danmark alene har en markedsandel på ugeblade på 71 % og ca. 800.000 magasinlæsere. I alt læser 2,2 millioner danskere med hver måned i en af vores titler og 2,1 millioner bruger et af vores digitale universer.

Hver eneste måned er vi i kontakt med 1,5 millioner kvinder på print og 1,4 millioner digitalt. Og vi har foretaget et af de mest omfattende kvindestudier i Danmark. Derfor er vi heller ikke bange for at sige, at: Vi ved mest om kvinder.Vores mange magasiner, som bl.a. IN, ELLE og SPIS BEDRE, inspirerer og underholder primært kvinder med bl.a. mode, sundhed, livsstil, bolig og mad.

Og så kan alt vores indhold selvfølgelig også læses online på vores brands hjemmesider, sociale medier og ikke mindst i vores streamingtjeneste Pling, hvor vi har samlet over 100 danske og internationale ugeblade og magasiner, som kan læses, alt det du vil, for et lavt månedligt beløb. F.eks. Time, The New Yorker, Vanity Fair og mange andre.