Can you provide an excellent service as our new IT Supporter?

Are you a true people-person who thrives helping those of us, who aren’t as comfortable with IT equipment, systems and errors? Do you like working in a fun environment with great colleagues across the Nordic countries?

 

About the job

You will be providing our users with excellent local IT support at the office where you are located, but at the same time you will also take part of a Nordic team where we help each other out and solve tickets across borders. We support our users on both Windows and Mac, and you will be handling 1st and 2nd level tickets.

 

“The best thing about working in Aller IT’s Service Desk is that I get to meet people around the house and help them with any technical challenges there might be” – Your new colleague, Rasmus.

 

About you

As a person, you’re curious and enjoy learning new stuff, which you can quickly translate into real world cases that benefits our business and your colleagues. You’re great at what you do and speak Danish and English fluently. Equally important, you have a natural flair for service, and you can put yourself in the user’s spot. You have a great sense of urgency and you get things done.

We expect you’re experienced within these areas:

  • Windows and 10
  • macOS
  • Office 365
  • Active Directory
  • Service Now experience is a plus
  • Experience with working in a Nordic/International team is a plus

 

About us

Aller IT is a Nordic IT organization within the Aller Group. We deliver IT services to our 2.500 colleagues throughout Denmark, Sweden, Norway and Finland. The IT Service Desk team is responsible for providing excellent user experience and IT support to the organization. We work as a virtual team and we are physically placed in Denmark, Sweden, Norway and Finland. You will be placed at our offices in Copenhagen.

 

We are in the middle of a transformation journey and with a lot of exciting and challenging topics on our agenda, we are now looking to strengthen our team. We deeply believe in acting and working as a team to support the business in the best possible way. We believe in an open and honest dialogue, we are committed to learn from our mistakes and to continue developing our services and ourselves.

 

We offer:

  • Exciting technical challenges
  • Focus on professional and personal development and training
  • A unique position in a flat organization, where you get to make a great impact
  • Great colleagues, benefits and great offices

 

Contact

If you have questions regarding the position please, contact Service Desk manager, Carlos Martin Moreno, phone +45 40825110 or by email: carlos.moreno@aller.com.

 

Interested?

Please send your CV and cover letter (in English) using the link below. We will conduct interviews on an ongoing basis, so apply already today.

 

Please note that we only accept applications sent via the link below.

Application Deadline: Friday, February 14, 2020

Aller Media A/S

Aller Media is the leading publisher of magazines and newspapers in the Nordic region with a weekly circulation of approx. 3.2 million copies.

In Denmark we have a weekly circulation of approx. 700.000 copies. More than 2 million out of 5 million Danes read one of Allers publications every week. Aller Media is a modern innovative media house located at “Havneholmen” in Copenhagen very close to the city center.